Quality Diamond Blades Return Policy
Welcome to Quality Diamond Blades. Your satisfaction is of utmost importance to us. We understand that sometimes, the product you receive may not meet your expectations. Therefore, we have created a flexible return policy to ensure you are completely satisfied with your shopping experience.
- 30-Day Return Window: If for any reason you are not satisfied with your purchase, you may return the item within 30 days of receipt, provided the item is in its original, unused condition. Please note that the 30-day period begins from the date the product is delivered to you.
- Condition of Return: The returned item must be in new and unused condition, in the original packaging with all the documentation, parts, and accessories to ensure full credit. “New and unused” means that there are no signs of wear on the product and the product must not have been altered in any way.
- Return Shipping Costs: The customer is responsible for return shipping costs. This includes instances where the wrong item was ordered, if you changed your mind, or even if you bought the item as a gift for someone else. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
- Return Procedure: To initiate a return, please reach out to our Customer Service team with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return items from your order.
- Refunds: Once your return is received and inspected, we will send you an email notification of the receipt of your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
- Non-refundable items: Please note that items that have been used or altered will not be accepted for return or exchange.
Google Merc
Countries
United Statesedit
Policy URL
Accept returns?
Yes
Return window
30 days from delivery date
Return window extension
30 days from delivery date
Return method
by mail
Item condition
new
Restocking fee
no fee
Return reason and fees
Customer responsibility (remorse), cost of return shipping (defective)
Quality Diamond Blades reserves the right to amend this policy at any time. Please check this page periodically for any changes.
If you have any questions or concerns about our return policy, or about a specific return, email us at support@qualitydiamondblades.com, or call us at 661-592-1022.
Thank you for choosing Quality Diamond Blades. We are committed to providing our customers with top-quality products and the highest standard of customer service.
